General

What is Spanish Virtually?
Spanish Virtually is an online platform in which users learn to speak and understand Spanish
through live 1-on-1 video lessons with native speakers from around the world.
How long is a lesson?
Each lesson lasts 55 minutes. If you would like to have longer lessons, you are able to book back-to-back lessons with the same professor.
How do I access my lesson?
Your professor will add you on Skype before your lesson. Sign on at the designated time of your lesson and begin learning Spanish!
Do you also offer group classes?
At the moment, we only offer live 1-on-1 private classes, as we believe this to be the most effective way to learn a new language.
It is possible that we will add group lessons one day if we hear strong support from our customers.
Have any suggestions for us? We’d love to hear from you! Contact Us.
Do you teach Spanish spoken in Latin America, or Spanish spoken in Spain?
While both regions speak Spanish, there are subtle differences in the way each region communicates with the language. For instance, Spanish from Spain incorporates “Vosotros” (you all), while Spanish from Latin America does not. Because we feel that Latin American Spanish is the more common of the two, we currently teach Latin American Spanish. Upon request by the student, we would be more than happy to teach you Spanish spoken in Spain as well.
Do you have a blog?
Yes of course and we treat it with great importance! Come join the conversation in our Blog.
What is the word of the day?
Our Word of the Day is designed to teach you a new word every day. Be sure to follow along!
I speak a language other than English, can I still learn Spanish with Spanish Virtually?
Right now our professors speak Spanish and English. If you speak a different language and are interested in learning Spanish please Contact Us.

 

Pricing

How much does it cost per lesson?
We have different pricing options ranging from $15.99-$19.99 per lesson, depending on the number of Credits purchased
Please see our pricing page.
Do you offer a free trial lesson?
Absolutely! We are so confident that you will enjoy our service that we give you 1 free credit when you first register.
Use that credit to have your first private 1-on-1 lesson!
What is a credit?
Each credit is worth 1 lesson, which is 55 minutes.
How do I buy Credits?
Credits can be purchased via the pricing page. We accept payments via Paypal or any major credit card.
After purchasing credits, you will be able to book lessons with any of our professors.

 

Scheduling Lessons

How do I schedule a lesson?
Once you have purchased credits, simply access your Book a Lesson section in your Dashboard.
You will then be able to select a professor and select a time slot based on their availability.
What time zone do you operate in?
Our schedules are displayed in EST/EDT. Please make sure to convert the day/time selected to your local timezone.

 

Resources

How can I access all of the resources?
In order to access all of the resources we offer, you must be a registered user. Register today!
Why can’t I access the Textbook?
The textbook is only available for users who have purchased at least 4 total credits in the system.
Sections of the textbook will be released when the user begins to learn what is in that section of the textbook.
What textbook do you use?
Currently, our textbook is titled “Spanish Verb Tenses” by Dorothy Richmond, which is available through McGraw Hill publishers.
What resources do you offer?
At the moment, we offer grammar and vocabulary with flashcards, our textbook and numerous learning guides to help you excel as quickly and effectively as possible. They are all located on our Resources page.

We are always working on expanding, so stay tuned for more useful resources!

 

Cancellations/Rescheduling

Can I cancel a lesson?
Absolutely! If your lesson is more than 24 hours away you will have the ability to cancel your lesson in your Dashboard and you will not lose your credit. Please be aware that any lesson you cancel that is within 24 hours of the lesson start time will not be refunded.
Can I reschedule a lesson?
Absolutely! If your lesson is more than 24 hours away you will have the ability to reschedule your lesson.
If the lesson is less than 24 hours away, you will not be allowed to reschedule the lesson and your credit will not be refunded.
Please use the cancel a lesson function in your Dashboard and reschedule your lesson at a more convenient time.
What if my professor cancels?
In the rare event a professor cancels a lesson, you will not lose any credits. However, you will have to book a new lesson.
We lost connection! Now what?
Sometimes, the internet gods wake up feeling groggy and decide to take it out on their children.
When this happens, a lesson may be dropped mid lesson due to poor connection. Not to worry!
We will reschedule your lesson for the minutes lost. Please reach out to your professor or our support team at support@spanishvirtually.com for additional details.

 

Refunds

What if I am not satisfied with my lesson?
We guarantee you 100% satisfaction with your Spanish lessons. In the event that you are not satisfied with your lesson for whatever reason, we will refund you 100% of the cost.
Please send a message to sales@spanishvirtually.com

 

Careers

How can I become a Professor at Spanish Virtually?
We are always looking to expand our teacher base. If you would like to get in touch with us about teaching, please send a message to info@spanishvirtually.com or via our Contact Us page.

 

For all technical questions and issues please send a message to: support@spanishvirtually.com.

 

Start Learning Spanish Online Today!

Your first class is free, what are you waiting for?